Shipping and Returns
SHIPPING A FIREARM – FFL’S AND TRANSFER OF OWNERSHIP
Cobalt will ONLY transfer ownership of a firearm to individuals or agencies in possession of a valid Federal Firearms License (FFL). This means we cannot ship directly to you unless you are an FFL holder.
If you do not hold a valid FFL, we will transfer your purchased firearm to your choice of a licensed gun dealer in your state.
It is your responsibility:
- to ensure that a firearm is legal to own in your state.
- to complete all required paperwork when you pick up your purchase from your local dealer
Be aware that it is customary for your local dealer to charge a transfer fee at the time you pick up your purchase. This transfer fee is strictly between you and your local dealer and is usually paid to them when you pick up your purchase. Please check with your local dealer concerning their policies.
Cobalt-preferred dealers will take our shipments without prior contact. Click here to view a list of Cobalt-preferred dealers. If you would like to have your purchase sent to a non-preferred dealer, you are responsible for the following:
- contacting the dealer to ensure that they are willing to receive the shipment
- contacting the dealer to request that they email a copy of their FFL to email@example.com
If you choose to use a non-preferred dealer, we will be unable to process your order until we have received a copy of their FFL. If you are using a Cobalt-preferred dealer, we already have their FFL on file and no additional action is required.
all sales final, due to the customizable options-once an order is placed the product ordered goes into it’s various stages of build, and we are not able to stop your parts from coming-there will be no refunds on orders
FIREARMS CANNOT BE RETURNED AFTER THE TRANSFER PROCESS HAS BEEN COMPLETED. Cobalt Kinetics will not pay for return shipping of any firearms that needs to undergo warranty inspection/repair. Cobalt will pay for the return shipping back to the customer. If the firearm is repaired and found to work within the correct specifications by our technicians, then we will ship the firearm back to the customer. If the firearm has been deemed to require replacement, then Cobalt will ship the new replacement firearm to a licensed FFL ONLY. If only partial replacement of the complete firearm is needed (I.E. the upper receiver) then Cobalt will still ship the completed firearm back to the consumer.
Cobalt will not pay for return shipping of any receiver/chassis sets, accessories, or manufactured parts that need to be inspected in-house for possible replacement. Cobalt will cover the cost of shipping to the customer if the part has been deemed worthy of replacement. If the receiver/chassis set, accessory, or manufactured part was purchase through a Cobalt Dealer/Reseller, then the customer must reach out to the party that they originally purchased the item from so that they can start the RMA/Return process through them first.
All Cobalt Kinetics firearms manufactured by our in-house technicians are backed with a “Legacy Lifetime” warranty. Cobalt takes great pride in our craftsmanship and material selection; however, we understand that situations may arise that warrant us taking a closer look at your Cobalt firearm, that is why we have created this warranty policy. Cobalt will take care of the initial inspection, troubleshooting, repair, and/or replacement if needed for any Cobalt Kinetics firearm that has been manufactured in-house. If, upon initial inspection, our technicians surmise that the firearm was (i) damaged due to intentional or negligent handling, including lack of or improper cleaning, or (ii) improperly modified by the owner, then the warranty will be rendered null and void. Cobalt will not be responsible for covering the shipping fees for return shipping back to our facility, but Cobalt will take care of the shipping back to the owner after inspection/repair. If a firearm cannot be repaired and needs to be replaced, Cobalt will coordinate with the owner on sending a new replacement firearm to a licensed dealer so that a proper transfer of ownership can be conducted.
The Legacy Lifetime warranty will be extended to the original owner that purchased the firearm. There is no expiration date on this warranty for the original owner. Second-hand owners of any Cobalt Kinetics firearm will not be covered under this warranty, but they may be eligible for a discounted repair/replacement if they reach out to our Customer Service team.
Cobalt will warranty any receiver/chassis set, accessory, or non-firearm part against manufacturing defects for up to 1 year from its original purchase date. The part must not have been improperly modified by the customer or they will not be eligible for a replacement. This warranty is only valid for the original owner of the purchased part and cannot be transferred to another owner. You may still be eligible for a discounted replacement to any part that is out of warranty or has been improperly modified by the consumer if they reach out to our Customer Service team.
Please contact firstname.lastname@example.org with any questions.